Customer Care

Need help with your shopping? Email Leisa at sales@craftywitch.co.nz. For an existing order, please include your order number.

Delivery & returns enquiries

For a delivery question or an issue with an item you have received, please contact Leisa with the details. If an item arrived damaged or appears incorrect, include its name or SKU and a photo to help explain the issue.

Frequently asked questions

What is the difference between die-cut sheets and cutting-required sheets?

Die-cut sheets have pre-cut pieces. Sheets labelled Cutting Required need the pieces to be cut out by hand before you assemble your design.

Where can I ask about wholesale supply?

Email sales@craftywitch.co.nz with your business name and the products you are interested in.

Where can I find my account and cart?

Visit My account to sign in, or view your cart to review the items you have added.